Alabama, USA, 16 June 2006: Intergraph Corporation announced on June 16 that WPS Resources Corporation has successfully implemented and deployed Intergraph’s Outage Management System (OMS), based on InService technology.
Intergraph’s InService OMS enhances WPS Resources Corporation’s ability to restore power to their customers in times of emergency. The technology allows for a centralized dispatch of all gas and electric emergency work for its two utilities (WPSC and UPPCO) on a 24/7 basis to customers in northeastern and central Wisconsin and Upper Michigan. This delivers accurate and timely status information for external and internal customers and increases crew efficiencies due to more effective dispatch tools, including interactive maps and closure information. The map view assist dispatchers in effectively diagnosing and assessing the location of the outage, enabling the closest crew to respond to the outage by visibly depicting both the outage and crew locations.
The technology, which went live across the organization on April 27, 2006, replaces a Service Restoration System that was developed in-house. As part of the system enhancement, interfaces were developed with WPSC’s customer information system (CIS) and their GE SmallWorld GIS, as well as vehicle asset record, automated meter reading, corporate labor records and response time systems.
Intergraph provided project management, application development, system integration and training to WPS Resources Corporation personnel for the new system. Velocitie Integration, Inc., an Intergraph Registered Solutions Center, provided integration services between the OMS and the GIS from GE Network Systems.