Home Natural Resource Management Welsh Water selects ESRI (UK) to provide GIS

Welsh Water selects ESRI (UK) to provide GIS

Aylesbury, UK, August 14 2007: Dŵr Cymru Welsh Water has selected ESRI (UK) to provide a new GIS to help optimise customer service, operations, asset management, business performance and regulatory compliance. ESRI (UK) will work alongside Capgemini, who as a member of Welsh Water’s ICT alliance will take primary responsibility of coordinating the GIS solution into its existing ICT programme.
Welsh Water’s ICT alliance was announced with a contract amounting to more than £100m in 2006. The GIS project forms part of Welsh Water’s IT Enabled Change (ITEC) programme to implement an integrated IT environment. The new GIS will work within the water company’s IT environment and help share information throughout the organisation and also with third parties.
ESRI (UK)’s GIS will assist Welsh Water with planned and unplanned maintenance scheduling under the Traffic Management Act and the StreetWorks Acts, its OFWAT five year Performance Reporting period, as well as the Drinking Water Inspectorate’s (DWI) risk assessment regulatory requirements.
The GIS will integrate with Welsh Water’s existing IT systems including SAP’s Industry Specific Solution for Utilities using web services deployed in a Service Orientated Architecture, which will enable streamlining of business processes.
ESRI’s ArcGIS Sever will enable GIS intelligence to be embedded into Welsh Water’s business systems and deliver GIS services for all employees including:

  • A desktop environment to maintain network records an intranet GIS for view, query and analysis – offering company-wide access to information, including call centre operators
  • An extranet GIS – for third party access including a ‘dial before you dig’ service for other partner utility companies
  • A mobile GIS application for field data capture, integrated with SAP mobile an emergency response solution