US: Trimble and XAPT Corporation announced today that NAXT, the Enterprise Resource Planning (ERP) solution from XAPT for equipment dealers, will use a tightly integrated version of the Trimble PULSE™ suite of solutions for field service optimization and workforce management. This integration enables XAPT to provide a best-in-class, highly sophisticated automation and optimization capability for field service organizations that will assist technicians in highly complex environments. With this new solution, XAPT’s equipment dealer customers can maximize technician and equipment efficiency to complete more jobs per day as well as optimize resources to ensure customer commitments are met.
The announcement was made at the 2018 North American Dealer Information Technology Association (NADITA) Conference.
“We have found a great partner in Trimble and we believe that by integrating our solutions, we can create an even more compelling end-to-end value proposition for equipment dealers. Their PULSE solution for scheduling and dispatching will be an integrated part of our full offering to be delivered on the Microsoft Dynamics 365 platform,” said Dejan Popovic, president of XAPT Corporation.
Equipment dealers employing hundreds of technicians face a significant amount of administrative work to produce the technician schedules manually each day, especially when they must react to changes during the day. With the combined solution capabilities, dealers will be armed with field-proven technology that improves visibility into technician availability, while reducing administrative tasks being performed by dispatchers and technicians, while increasing customer satisfaction.
“We are excited to support XAPT with their ERP solution for the equipment dealer segment. Our best-in-class scheduler solution provides high-end performance in the optimization and workload management area of field service,” said John Cameron, general manager of Trimble’s Field Service Management Division. “We look forward to working with XAPT to meet the growing needs of equipment dealers.”