Smartphone app to help report broken water pipes in Detroit

Smartphone app to help report broken water pipes in Detroit

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US: The Detroit Water and Sewerage Department plans to use the new smartphone technology to address the problem of leaking pipes. The department is preparing to launch a smartphone application known as SeeClickFix that uses GPS to pinpoint where running water has been reported. The system counts on residents to do the reporting. “The users can open the application, capture a GPS location, take a picture, send it to us and it will create a work order,” said Sue McCormick, director, Detroit Water.

The idea is to streamline the reporting of leaky and broken pipes spewing water in abandoned buildings, vacant lots and other places. The department has a goal of responding to complaints of running water within 48 hours. The app is part of a six-point plan to reduce water loss in the system.

Source: Freep