Royal Berkshire Fire and Rescue Service chooses Command Support System from VectorCommand

Royal Berkshire Fire and Rescue Service chooses Command Support System from VectorCommand


LONDON, January 4 – Royal Berkshire Fire and Rescue Service has chosen VectorCommand’s cutting edge Command Support System as the command and control system for managing its new incident command vehicles and fire appliance fleet.

The Command Support System is a new generation of command, control, communications, computing and information (C4I) system developed specifically for supporting emergency services and multi-agency emergency management organisations. As well as being used on the Service’s two new high tech mobile incident command vehicles and front line pumps, the Command Support System will also be used throughout the command hierarchy.

The Command Support System allows fire and rescue service commanders and managers to access incident information at high speed, create and view a comprehensive, joined up picture of all activities associated with a major incident, and communicate command decisions clearly and effectively.
Data and imagery accessed by the system (including live CCTV and TV footage), advanced GIS mapping, asset management database information and risk information are among some of the many different types of data that can be displayed on touch screen displays, desktops and wireless-linked mobile data terminals.
These data and imagery sources are integrated through the Command Support System, providing commanders at all levels (and in different multi-agencies) with a clear comprehensive picture of an incident, thereby improving command decision-making.

The unique Command Support System user interface allows non-technical users to follow an easy-to-use, intuitive, touch screen-based decision-making model (DMM) based on nationally agreed fire service command doctrine. All command decisions – made on electronic white board sketch maps, using asset icons and GIS mapping, emails, video conferencing and voice commands – can be easily communicated to all relevant parties (and stored for analysis or enquiry purposes).

In addition to the Royal Berkshire Fire and Rescue Service installation, the Command Support System is currently being installed on all of London Fire Brigade’s mobile command vehicles and throughout the entire command hierarchy. It is also being used for coordinating multi-national, multi-agency flood response by partners involved in the pan-European coastal flooding project EU FloodCommand.