Mumbai, India: Human Factors International, Inc. (HFI), announced that Rolta India Ltd. met the criteria for its Level V ‘Certified Practice in Usability’. According To HFI, Rolta is the first company in the world to achieve this highest level of certification, setting it apart in its dedication to user experience.
Meanwhile, Yahoo India Finance reported that Rolta’s stock price increased 5.33 percent upon the announcement of their Level V ‘Certified Practice in Usability’. “It is so exciting: Even in a bear stock market, a certification in institutionalised usability costing USD 8,795 nets a USD 12.3 million increase in valuation,” said HFI CEO, Dr. Eric Schaffer.
Commenting further on Rolta’s achievement, Dr. Eric Schaffer said: “On the advice and direction of Kamal K. Singh, the visionary Chairman and Managing Director; and Santhosh George, President Enterprise Solutions; and Laxmidhar Gaopande, Group Director, we have developed a complete user-cantered design capability at Rolta. This has required clear executive championship, governance, methods, standards, infrastructure, and certified staff. Rolta is now approaching usability in a systematic and scientific manner.”
Laxmidhar Gaopande emphasised how the company has prioritised usability to improve the experience of the end-users of their products. “Traditionally, software product development has received a lot of attention for the architecture and back-end. While this is important, we were quick to appreciate that the software user experience is equally important and needs to have its own separate focus. Therefore, all our work on developing intellectual property now receives this additional attention and emphasis. Ultimately, it is our end-users who benefit with more efficient, intuitive, and easy-to-use workflows.”