New automated solution streamlines government services for citizens

New automated solution streamlines government services for citizens

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Accela, the provider of government enterprise management software solutions, has announced that New Orleans, Louisiana has launched the company’s Web based software solution, Accela Automation, as the new enterprise application for the city’s
Department of Safety and Permits and Planning Department.

The new system provides a centralized approach to permitting and land management, as well as planning, licensing, and enforcement activities. The solution allows City employees to input data to a centralized database and access the most recent information about a particular application or permit at any time. Regardless of their role in the department, the flexible user interface allows every employee to access the information they need to complete their jobs.