Victoria, USA, August 20, 2007: Municipal Software announced that it has been selected by the Town of Greenwich to implement an integrated permit tracking system. Municipal Software will provide the complete suite of CityView PreBuilts; Property, Planning, Permitting and Inspections, Code Enforcement, Licensing and Cashiering; to the Town as well as the CityView Public Portal. Municipal Software will also provide all related implementation services, including project management, and training.
Greenwich’s permitting process relies on the coordinated efforts of nine departments who currently record and track information related to planning, permitting and code enforcement activities using disparate systems. With CityView, these departments will have access to all application and permit information in a shared, central database, eliminating duplication of effort, reducing permit processing and approval times, and providing management with accurate, reliable information to direct the departments’ activities.
Constituents will benefit from the new functionality with direct access to Building Development information and services, including online applications and status reporting, and by phone through an automated telephone information system that integrates with CityView.
“We are confident that CityView will provide us with a number of time-saving efficiencies allowing us to reduce the permit processing time and ensuring that we continue to meet our commitment to provide our constituents with excellent service,” said Boris Hutorin, IT Director, Town of Greenwich. “Further, the CityView Application Builder allows us to mould the product to meet our future growth and expansion needs, so that we are able to meet this commitment in the long-term” added, Hutorin.