India – Mescom Executive Engineer K Jagadish revealed this during a public contact programme convened by the Bejai unit of Catholic Sabha at Lourdes Central School in the City on Sunday.
He said the introduction of GIS mapping would enable consumers to register any of their complaints with Mescom in a swift manner, in response to which the company can also take quick redressal measures.
Making a presentation on the functioning of the company, Jagadish said the Mescom has already introduced one any time payment (ATP) machine in the City, and now there are plans to install four more such machines at places namely, Lalbagh, Surathkal, Ullal and Moodabidre.
The system of payment of bills through cheques has already been introduced. The ATP machines will also prove beneficial to the customers through which they can pay the bills round-the-clock, he said.
Mescom is also implementing TOD metering system in the City in a phased manner, according to which different tariffs would be fixed for different hours of a day, the Executive Engineer said.
For example, only Rs 3.20 will be charged per unit in between 10 pm and 6 am instead of the usual Rs 3.80/unit. The tariff for the duration between 6 am and 9 am, and between 12 noon and 6 pm will be normal. The duration between 9 am and 11 am will be considered peak hours, during which Rs 4.10 will be charged per unit. The period between 6 pm and 10 pm is again considered as peak hour, for which Rs 4.40 will be charged per unit, Jagadish explained.
Many industrial establishments at Baikampady Industrial Area have already adopted the TOD metering system, he added.
Owing to the long pending demands of the consumers, Mescom is opening a new office at Bejai, for which it has got approval too. The public required to go to Mallikatte for all their works related to power supply for a long time now.
The office will start functioning at Monalisa Apartments before August 15 this year, Jagadish informed.