Troy, New York, USA, November 29, 2006 – MapInfo Corporation, the provider of location intelligence solutions, today introduced a new product maintenance package to help customers maximize the value of their location intelligence technology.
The Maintenance and Technical Support (MATS) program provides MapInfo’s end user and developer community with access to ongoing maintenance and expert technical support for MapInfo Professional and MapInfo MapXtreme.
MATS is a single package offering that is designed specifically to meet MapInfo customer needs—from entry-level to highly skilled users. Users have the option of selecting the Silver or Gold package.
The Silver package provides customers with product upgrade protection, technical support, online lessons for desktop customers and discounted rates to both instructor-led MapInfo product training and MapWorld, MapInfo’s annual user conference and user networking event.
The Gold package features all the amenities of the Silver package with the addition of an increased number of support calls, priority calling and desktop streaming to further improve customer experience and shorten resolution times.
For further information, pricing and availability of the MATS program, visit www.mapinfo.com/mipro.