HUNTSVILLE, Ala., USA, Feb. 4, 2009 – Companhia de Electricidade de Macau-CEM, S.A. (CEM), generator and provider of electricity for the region of Macao, has selected the Intergraph InService outage management system (OMS) to speed response and service restoration from power outages by up to 33 percent.
Intergraph will provide CEM with enterprise-wide capabilities to efficiently assign and coordinate the necessary resources to restore power as quickly as possible. The outage management solution will feature a unique geospatial map shared by both dispatchers and field personnel using mobile devices, allowing optimum coordination between the office and crews. In addition to creating greater efficiency, the system will enhance CEM’s communication with and service to customers.
“Due to recent growth and development, we are now under more pressure than ever to deliver greater volumes of reliable power to the people and businesses of Macao,” said Calvin Ho, unit head, System and Dispatch Center, Power and Networks Dispatch Department, CEM. “We therefore sought a proven OMS solution to quickly and efficiently identify and restore outages. After a rigorous competitive evaluation, we selected InService, which will serve as a crucial element in the technological advancement of Macao’s power supply.”
“We are pleased to expand our relationship with CEM and to support its vital mission of modernizing the territory of Macao,” said Kevin Stanley, vice president and general manager of Intergraph Asia Pacific. “The scope and scale of this endeavor are extraordinary and we are honored that CEM has chosen us to help deliver a solution that will have such a profound impact on the current and future citizens of the region.”