UK: Building on the successful deployment of a corporate geographic information system (GIS), Greater Manchester Fire and Rescue Service (GMFRS) is to deploy a resource planning tool from the same software developer – Cadcorp. Workload Modeller will complement existing resource planning systems used in GMFRS by focusing specifically on the geographic dimension of business intelligence.
Paul Sharples, Head of Intelligence & Knowledge in the GMFRS Corporate Planning and Intelligence Directorate, explained the drivers for acquiring Workload Modeller, “Like all fire services, GMFRS is under pressure to use its assets as effectively as it can, saving money, time, and lives. This means having a better understanding of the location of our resources in relation to the geographic distribution of risks. The same geographic data that powers our corporate GIS, and supports a range of business processes, is the same geographic data that we need for risk modelling and resource planning. Since Cadcorp Workload Modeller is built upon a GIS engine, it is well-suited to handle this data, and adept at producing informative maps and tables as output from resource modelling exercises.”
GMFRS first deployed Cadcorp software in 2012, when the service rolled out a corporate GIS. For the first time, geographic information was made available as a corporate resource to anyone in the service. Today, Cadcorp GIS software is used to support a range of business activities, these include recording and analyse incidents, tracking vehicles, providing incident support mapping, reporting key performance indicators, targeting fire safety campaigns, and producing A-Z maps.
Mike O’Neil, CEO Cadcorp commented, “When GIS was first introduced to fire services the only people able to exploit geographic information were in Command and Control. GMFRS has shown that geographic information is not only of value to those working in operations: it also plays a fundamental role in planning and intelligence”.