Miri, Malaysia: The Northern Sarawak Water Board (Lembaga Air Kawasan Utara – Laku) in Malaysia is turning to GIS and network modelling, to lower its costs and raise its efficiency, in supplying water.
Minister of Public Utilities Datuk Amar Awang Tengah Ali Hassan said the network modelling in Bintulu would be expanded to Miri and Limbang system for operational cost efficiency. “It will also enable the management to decide which critical areas need to be upgraded to serve customers better,” he said.
Tengah said that Laku has met the National Drinking Water Quality Standard and made profits; and paid remuneration to staff annually due to prudent and conservative management by the board and management team.
Tengah pointed out that the rural water supply programme by the government under its National Key Results Area (NKRA) would be connected to the respective reticulation systems of Kuching Water Board, SIBU Water Board, Public Works Department and Laku.
Talking about public complaints and requests, he said that complaints should be attended promptly and efficiently in tandem with the high performance culture needed in the organisation which accords top priority to providing safe, reliable, affordable and adequate uninterrupted supply.