Croydon, UK, Jun 11, 2009 East Ayrshire Council is using specially developed software from GGP Systems to ensure frontline staff have timely access to the latest planning service information. Part of a suite of GGP Synchroniser tools, the live synchronisation software can link back office databases to front office systems such as Customer Relationship Management (CRM) software and Council websites using maps to pinpoint locations. East Ayrshire Council is using GGP Synchroniser to populate their Geographical Information System (GIS) with case work system data from their UNI-form modules.
Using GGP Synchroniser, East Ayrshire Council is seamlessly linking IDOX UNI-form case work system data from their Development Control and Building Standards modules to GGP GIS. The synchroniser collates the required data in a ‘virtual view’, set up in UNI-form, and automatically populates the respective overlay in GGP with the selected records. The system can be set to run from virtual real time to user defined update cycles allowing users to access the most up to date service information.
GGP Synchroniser is a server-side application designed to automatically reflect changes made to data in back office databases to replicated fields within corresponding layers in GGP GIS or GGP’s web solution eGGP. GGP Synchroniser can be used to join up databases holding planning, highways, housing, environmental health or any other council data as it supports many OLE DB compliant databases including Microsoft Access, SQL Server, Oracle, Postgres, MySQL and FoxPro.