India: Cyient has announced the opening of its global Tower Operations Center (TOC) at the company’s headquarters, in Hyderabad, India. The TOC was officially inaugurated by senior members of the Cyient Communications’ leadership team and one of its clients, a leading global communication service provider in the Asia Pacific region.
The IoT-enabled TOC provides 24/7 surveillance and remotely monitors all passive assets in cell towers across multiple locations. Its solution architecture enables communication between sensors and an integrated, cloud-based analytics engine to extract and analyze asset data for actionable insights. This results in increased tower uptime, reduced operational costs, improved site security and intrusion detection, and ensures efficient energy and power management. Additionally, integrating trouble ticketing, along with field force management, will improve the efficiency of field operations and optimize asset utilization.
“We are excited to unveil the new Cyient IoT-enabled Tower Operations Center,” said Sanjay Krishnaa, Senior Vice President, Communications, and President, Asia Pacific at Cyient. “This integrated TOC solution facilitates tower and infrastructure companies to perform real-time monitoring of all active information from remote sites. Field engineers can now pro-actively manage network assets by utilizing data analytics and digital technologies, such as IoT, cloud, and mobility. Further, the TOC helps tower and infrastructure companies centralize real-time monitoring of alarms and manage key performance indicators of the critical passive infrastructure of cell sites. This solution has garnered significant interest with global CSPs,” he added.