Bhutan: Orange Business Services, an enterprise communications arm of France Telecom, entered into a partnership with the Royal Government of Bhutan and Regal Information Technology to deliver real-time healthcare services to the people of Bhutan. Citizens can easily avail this service by dialling the toll free number 112.
In an interview with Express Healthcare, Bala Mahadevan, CEO, Orange Business Services, India, explained that the new communication infrastructure set-up is integrated with GIS and GPS which take care of ambulance allocation, location identification, shortest path identification and dispatch. In addition, healthcare helpline provides readily available medical advice, health information and counselling services for the citizens of Bhutan. The company also added epidemic surveillance and reporting and an integrated disease management system as part of the services.
About India’s healthcare system, Mahadevan said, “India has seen major revolution with facilities like Dial 108. This emergency response service is a 24X7 emergency service for medical, police and fire emergencies where a person needs to dial a toll free number accessible from a landline or mobile for emergency help to reach in an average of 18 minutes.” He added, “This service is run by GVK EMRI on a cost-effective method under a PPP model. The service is available for the entire states of Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh and Himachal Pradesh. “
Source: Express Healthcare