New Delhi, India: To provide customer-friendly services to commuters, Delhi Government has asked autorickshaw owners to install GPS within six months, which will record every kilometre traversed by the vehicle. The government is also planning to set up call centres for the 55,000 odd three-wheelers in the national capital on the lines of those set up by Radio Cabs.
The announcement was made by Arvinder Singh Lovely, Transport Minister, Delhi Government, India. “The government decided to give six month time to the autos because of the money they have to spend for its purchase and to install it,” he said.
The transport department decided to install GPS in autorickshaws after a slew of complaints that they did not comply with fares displayed on their metres and harass passengers by asking more money to ferry them. Lovely said once the metres are linked with GPS, every movement of the autos will be recorded and monitored at the control room, which will be set up by the government. Lovely also warned auto owners that strict action will be taken against them and their permits also would be cancelled if GPS is not installed after the six-month period.
Transport Commissioner R K Verma said the GPS is the only technology through which the autorickshaws can be reined. Regarding the call centres, he said passengers can contact them through a toll-free number and book autos. “Every autorickshaw owner will have to pay around Rs 1200-1500 to the government for the call centre services and GPS monitoring,” he said. The department has also started the process of installing GPS in all DTC and private buses too.
On the other hand, Delhi’s auto-rickshaw unions said that they were ready to install GPS system in their vehicles but the government will have to bear the expenses. However, transport minister replied them by saying that it will be ultimately the consumer who would be paying for the GPS system. “We had earlier decided the auto fare at INR 6 per kilometre but revised it to INR 6.50 so that this INR 0.5 collected on each kilometre of journey could be saved and used to pay for GPS facility.“
Source: Yahoo and HT