Australia: Australia Post has completed an implementation of enterprise GIS across the organisation. The two and a half year project involved streamlining and centralising data, software and technical support so that its 35,000 employees were able to share and use GIS in the same way.
Amongst other things Australia Post uses GIS for routing and navigation, understanding how to reach rural areas, placing retail locations and election planning.
The project involved setting up a web-mapping interface using a base set of data that could be used across the organisation. Then a ‘GIS day’ was organised where people from different parts of the organisation could come and talk about how to use location technology. An enterprise GIS unit was set up so that users can log issues with a central helpdesk and also monitor its progress.
Source: Post & Parcel