B. S. Kaundinya
(B. E. – Civil)
C. L. Bagati
(B. E. – Electrical)
The support of critical applications is a fundamental requirement of Geographical Information Systems (GIS). Instead of broad focus on the entire suite of applications commonly addressed by GIS systems, this paper highlights the role of GIS technology in Telecom Sector.
A case study of the implementation & application of a GIS system at MTNL, Delhi have been discussed, Some of the problems & Lacuna in the present manual system of operation & management will be described, further the use of GIS as a efficient and powerful decision-making tool on solving them is also explained. Some of the major modules developed to suit the Indian Telecom Network requirement such as Wait List Analysis area Transfer etc will be focused.
The paper also brings out how Basic Telecom Service companies can utilise GIS technology in Network Planning and in Market & Customer analysis.
Finally the paper emphasises that GIS systems within Telecom utilities can provide facilities for fault tracking, customer care, Planning and efficient management of a large distributive network and more importantly provide a framework for better integration and analysis of relevant facility information derived from several sources in graphics environment.